Shipping policy

Every Bonnie & Bond gift is made to order by our print partner, then carefully packed and shipped to your door with tracking.

Where we ship

We ship to the United States, Canada, Australia and New Zealand. If you'd like a gift sent somewhere else, email us at support@bonnieandbond.com and we'll let you know if we can help.

Shipping cost

United States: free tracked shipping on every order, with no minimum spend.
Canada, Australia and New Zealand: shipping is calculated at checkout based on your country and what you order.

You'll always see the exact shipping cost (or free shipping) at checkout before you pay. A few products, such as pillows, puzzles and wrapping paper, can only be shipped within the United States (and Canada for pillows); this is shown at checkout.

How long it takes

Production: usually 2 to 7 business days, as each item is printed just for you.
United States and Canada: most orders arrive within 5 to 14 business days of ordering.
Australia and New Zealand: most orders arrive within 7 to 20 business days of ordering.

Christmas delivery

The holidays are our busiest time and carriers slow down in December. For delivery before Christmas, we recommend ordering by December 8 for the United States, December 1 for Canada, and November 24 for Australia and New Zealand. Christmas stockings are made in the US and need a little longer: please order them by December 5 for the United States and by November 20 for Canada, Australia and New Zealand. Orders placed after these dates are still made with care, but we can't promise they will arrive before December 25.

Import taxes and duties

Some countries charge import taxes or duties on parcels from overseas. Where these are not collected at checkout, they are set by your country's customs service and paid by the recipient.

Tracking your order

As soon as your order ships, we'll email you a tracking number. If you order more than one item, they may be made in different facilities and arrive in separate packages.

Delivery address

Please make sure your shipping address is complete and correct at checkout. If you spot a mistake, contact us within 2 hours of ordering and we'll update it before production begins. We're unable to cover the cost of reshipping orders sent to an incorrect address entered at checkout.